Frequently asked questions

We’ve designed a more flexible way for you to collaborate with us. You have two options to choose from:

Integrate with Your System: If you already have a project management system in place, you can onboard your assigned project manager into your system. They’ll seamlessly adapt to your workflow. When you need WordPress tasks done, simply submit them within your project management environment. All communication about the tasks, updates, and delivery notifications will smoothly occur within your chosen system.

Use Our Custom PM Tool: Alternatively, you can opt to use our custom project management (PM) tool. It’s easy to use and tailored to your needs. Submit your WordPress tasks within this tool. All communication, updates, and notifications will continue to be handled within our PM tool. You can get a glimpse of how it works by checking out our demo here. And, don’t worry – you’ll still receive email notifications for task updates.

No matter which route you select, collaboration remains efficient. You input tasks, and we take care of the rest. We’ll provide daily progress comments, update you upon task completion, and eagerly await your feedback. For more detailed information about different types of tasks, such as new website development, monthly maintenance (including tips on creating WP Care Plans for your clients), and support services, explore our FAQ section.

Every website is different, depending on the number of pages, complexity of the design, third party integrations, custom theme vs. using page builders, and functionalities outside of WordPress core. We have dedicated testers in our team who test work before delivery, which also adds to the timeline. We can only give ballpark estimates from our experience.

• You can get two landing pages developed in one week of a starter plan.
• Typically a five unique template page website takes 3 weeks on our Pro package.
• Custom designed sites with a custom theme and custom field (ACFPro) typically takes 3 weeks on our Business plan.

Yes, you can create and assign an unlimited amount of tasks to our WP Experts. We’ll handle one task at a time. Once the task on hand is complete, we’ll proceed with the next task. Unlike our market competitors, we do not limit the type of task or time limit for each task.

For our internal management of the team and to be fair with all clients, on the pricing page, we have provided a general range of time in hours WordPress developers spend on your tasks per day.

We’re fair, and we’ve found our monthly clients are as well. We support a reasonable number of tasks per client, and we will let you know if you’re stretching the friendship